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Your Access to Local Mental Health Resources

Privacy Policy

Privacy Policy

This web site is owned and operated by WentWest Limited (“the web site”) and WentWest Limited will be referred to as “we”, “our” and “us” in this Privacy Statement. By using the web site, you agree to this Privacy Statement, which is set out on the web site. This Privacy Statement relates to the collection and use of personal information you may supply to us through your conduct within the web site.

We reserve the right, at our discretion, to modify or remove portions of this Privacy Statement at any time. This Privacy Statement is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

Personal information includes information that is capable of identifying an individual and such information is defined by and is the subject to various privacy laws in Australia (“Personal Information”). We recognise the importance of protecting the privacy of information, including Personal Information, collected about visitors to the web site. This Privacy Statement explains the manner in which your Personal Information, obtained through the web site, will be dealt with. This Privacy Statement will be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

We only collect your Personal Information from the web site when you knowingly and voluntarily disclose your Personal Information, for example when you give us your details so that we can contact you. Unless specific exemptions apply, we will seek your consent prior to collecting any information which is sensitive information.

You are not obliged to disclose your Personal Information. However, we may need to collect such information to properly provide you with services or to answer or forward any requests or enquiries that you make. If you disclose your Personal Information, we will use our best endeavours to ensure that your Personal Information is only used in accordance with applicable privacy laws in Australia.

Personal Information that you submit when using the web site is used only for the purpose for which you submit the Personal Information (“primary purpose”) or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Statement or at the time of collection of the Personal Information

We may provide links to other web sites outside of the web site, as well as to third party web sites. These linked sites are not under our control, and we will not accept responsibility for the content of those web sites or the conduct of companies linked to those web sites. Before disclosing your Personal Information on any other web site, we recommend that you read the terms and conditions of use and privacy statement of the relevant web site very carefully.

If you have any further queries relating to this Privacy Statement or our Privacy Policy, or you have a problem or complaint, please phone us on (02) 8811 7100 or email

MindGuide is no longer being updated and maintained. Western Sydney PHN has commissioned Headstart in Western Sydney to replace MindGuide. Headstart brings information about free or low-cost local mental health services into one, easy-to-search platform and includes contact details and referral pathways for those services. Visit and enter your suburb to get started.