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Your Access to Local Mental Health Resources

Western Sydney Family Referral Service

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Western Sydney Family Referral Service


Phone Number

1300 403 373




Family Referral Services (FRS) are intended to assist children, young people, and families who do not meet the statutory threshold for child protection intervention, but would benefit from accessing specific services to address current problems, prevent escalation, and foster a protective and nurturing environment. FRS are intended to link vulnerable children, young people in need of assistance, and their families, with the most appropriate available support services in their local areas.

FRS can assist you in accessing relevant support services depending on the situation.

Services including, but not limited to:

Domestic violence support services (including counselling)
Housing or accommodation services
Financial assistance
Counselling and mediation
Parenting struggles and support services (including parenting programs)
Mental Health support services
Culturally appropriate support services

There are many services that you might need and we can help you find them.

OUR job is to assist you to navigate the service system.

Services Provided

Referral and advocacy for family support, child care, playgroups, parenting education, post-separation support, drug and alcohol treatment, mental health services, material aid services

Opening Hours

Monday to Friday: 9am - 5pm


Onsite parking at shopping complex


Not required


Self-referral by calling 1300 403 373. Other agencies can find our referral form on our website.

Catering To

Young people under age 25, and families with children in Western Sydney and surrounds




Our staff speak a number of languages. Interpreter service available if needed

LGAs Servicing
  • Blacktown
  • Cumberland
  • Hills
  • Parramatta
  • Children and Young People
  • Mental Health Services

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MindGuide is no longer being updated and maintained. Western Sydney PHN has commissioned Headstart in Western Sydney to replace MindGuide. Headstart brings information about free or low-cost local mental health services into one, easy-to-search platform and includes contact details and referral pathways for those services. Visit and enter your suburb to get started.