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Your Access to Local Mental Health Resources

Emergency Or Crisis

24 Hour Help Lines

Click on any of the buttons below to view more information

Connections Western Sydney Helpline

1300 096 269

A Western Sydney 24/7 telephone service, providing free professional short term support and linking consumers with the appropriate mental health services.

Mental Health Hotline

1800 011 511

Staffed by mental health professionals, this state-wide telephone number gives carers access to expert mental health advice, support and referrals for people dealing with a mental health problem. Where appropriate they can put you in contact with the local mental health crisis or acute care team.


13 11 14

Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline for support

Suicide Prevention Call Back Service

1300 65 94 67

The Suicide Call Back Service provides crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide. People who are not linked in with current professional support can also access up to six sessions of ongoing counselling with the same counsellor at scheduled time

Beyond Blue - 24 Hour Helpline

1300 22 46 36

A telephone service you can call any time to talk with a trained mental health professional, who will listen, provide support and point you in the right direction for the cost of a local call (could be more from mobiles).

Salvo Care Line

1300 36 36 22

The Salvation Army’s 24 hour telephone counselling service, providing free professional short term support, 24 hours a day, to people in need.

Domestic Violence Line

1800 656 463

The Domestic Violence Line is a statewide free-call number that provides telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.

NSW Rape Crisis Centre

1800 424 017

24/7 telephone and online counselling service for anyone in Australia who is at risk of or has experienced sexual assault, family or domestic violence. The service, which is staffed by experienced and qualified trauma counsellors, can assist with:

  • Understanding and managing the immediate and ongoing impacts of experiencing sexual assault, family or domestic violence.
  • Achieving safety.
  • Making decisions about what to do.
  • Information about Police, accessing counselling, accommodation, legal and other services in the local area.

1800 737 732

National sexual assault and domestic family violence counselling service

Kids Help Line

1800 551 800

Kids Helpline is a free, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web.

Need an Interpreter?

13 14 50

You can get phone interpreting through translating and interpreting services by calling 131450 available 24 hours a day, every day of the year.













MindGuide is no longer being updated and maintained. Western Sydney PHN has commissioned Headstart in Western Sydney to replace MindGuide. Headstart brings information about free or low-cost local mental health services into one, easy-to-search platform and includes contact details and referral pathways for those services. Visit and enter your suburb to get started.